PublicInput

Prompt participants to submit their contact info to a subscriber list

How to build a Subscriber list using the Contact Information question

How to export recipient list from email campaign

How to locate a draft email campaign

Whitelisting PublicInput email server IP address and link domain

How to whitelist (or unblock) the PublicInput email domain to  prevent email delivery failures

Adding PublicInput as a trusted email sender in your Gmail or Outlook settings

How to Download an existing contact list

How to add video content to an email campaign

Allow others to view an email sent using PublicInput in a browser window

How to share a link to an email

How to copy an email

Translating text message (SMS) surveys into other languages is performed on the Text tab on your project.

Conduct text surveys in another language

How to create a custom project email address

What you need to know to determine if your communications are covered by the CAN-SPAM act and/or TCPA - and how to stay compliant.

CAN-SPAM and TCPA Compliance

Exclude emails that bounced in future email campaigns

How to exclude bounces from any email sent from publicinput.com

How to make changes or update an email notice for your upcoming meeting.

How to cancel or edit a scheduled email notice

Text-friendly questions that work with text-enabled surveys

Text-compatible Question types for text surveys

Add an additional message that will send with the first question in your text survey

Add a thank you text message or intro text message to your SMS survey

Avoid the dreaded image blow out issue that happens when opening an email in Outlook.

How to adjust for "Exploding" images in Outlook

If you're new to the communications toolkit, this is a great starting point for setting up an email campaign for your meeting.

Sending out an email notice for an upcoming meeting

Reducing send costs on SMS campaigns is easier if you know how carriers calculate the number of 'segments' in your message. Here's how:

How are Text Message costs calculated?

Customize the questions that appear in your text survey vs. your web survey

How to disable or enable specific questions for a text survey (SMS)

Learn how to create comments from emails you receive to your project, and how to assign comments to specific questions.

How do I create comments from emails?

Opens & clicks vs. Unique Opens & Unique clicks

Example HTML to target when building your custom look and feel in an embedded email signup.

Customizing the styling of an embedded signup form with CSS

Capture comments received via email and set the status of inbound emails to manage your teams response and documentation workflows.

Inbound email parsing: Create comments from emails and assign a workflow status

Add existing subscriber lists to Public Input's Email & Text toolkit

Importing resident contacts

How to get one weekly digest of communications about a given topic or project.

Using digests to manage your email subscription

Learn how to activate the SMS feature on your survey project

How to turn on SMS text messaging for surveys

How to add your own custom email domain and validate it through DNS record authentication.

Sending email through a custom email domain

This article will show you how to add a keyword that survey respondents text in to access your text survey. (SMS Survey)

How to add a keyword to a Text Survey

Find or create a communications topic, then import/upload subscribers

Uploading contacts to a Communications Topic

Using email templates to makes creating new emails quicker and easier for users while providing brand consistency.

How to create an email template

Create a new email topic and sub-topics to which users can subscribe

How to create a new communications topic (email topic)

Building an email and adding content, survey questions, and templated headers and footers is possible with the drag & drop email editor.

Creating an email with the email editor

Need to modify the header, footer, or question formatting? Here's how to convert any system-generated block into editable content.

Editing System-Generated Email Content Blocks

How to create or import a list of email and SMS subscribers from a CSV or Excel file

Uploading or importing contacts into a list

How to set up a text survey for your project

How to enable a text survey

Creating a custom signup form to embed in a website

How to create an embedded signup form

The native integration with GovDelivery's API can help with transitioning to PublicInput and keep new list signups synchronized.

Using the automated GovDelivery integration

Understanding Text Rate Limits and Message Queues

How to A/B test PublicInput email campaigns

Creating and Sharing a linked attachment in your email campaign: a step-by-step guide

How to upload and link to an attachment in your email campaign

Jay Dawkins

McKenzie

Warren Foushee

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