Public | CONTACT
Email & Text (SMS) Communications
36 articles

+2Written by McKenzie Vail, Tyree Dickerson, Jay Dawkins and 2 others



How to download recorded meeting comments
Download audio files with voicemail messages left by meeting callers
Written by McKenzie Vail. Updated over a week ago
How to export recipient list from email campaign

Written by Tyree Dickerson. Updated over a week ago
Whitelisting PublicInput email server IP address and link domain

Written by Jay Dawkins. Updated over a week ago
How to locate a draft email campaign

Written by Tyree Dickerson. Updated over a week ago
Adding PublicInput as a trusted email sender in your Gmail or Outlook settings
How to whitelist (or unblock) the PublicInput email domain to prevent email delivery failures
Written by McKenzie Vail. Updated over a week ago
How to Download an existing contact list

Written by McKenzie Vail. Updated over a week ago
How to add video content to an email campaign
Video Options in Email Campaigns
Written by McKenzie Vail. Updated over a week ago
How to share a link to an email
Allow others to view an email sent using PublicInput in a browser window
Written by McKenzie Vail. Updated over a week ago
How to copy an email
Copy draft or sent emails
Written by McKenzie Vail. Updated over a week ago
Conduct text surveys in another language
Translating text message (SMS) surveys into other languages is performed on the Text tab on your project.
Written by Jay Dawkins. Updated over a week ago
How to create a custom project email address

Written by McKenzie Vail. Updated over a week ago
CAN-SPAM and TCPA Compliance
What you need to know to determine if your communications are covered by the CAN-SPAM act and/or TCPA - and how to stay compliant.
Written by Jay Dawkins. Updated over a week ago
How to exclude bounces from any email sent from publicinput.com
Exclude emails that bounced in future email campaigns
Written by Tricia Thomas. Updated over a week ago
How to cancel or edit a scheduled email notice
How to make changes or update an email notice for your upcoming meeting.
Written by McKenzie Vail. Updated over a week ago
Text-compatible Question types for text surveys
Text-friendly questions that work with text-enabled surveys
Written by McKenzie Vail. Updated over a week ago
Add a pre-survey text message to your text survey
Add an additional message that will send with the first question in your text survey
Written by McKenzie Vail. Updated over a week ago
How to adjust for "Exploding" images in Outlook
Avoid the dreaded image blow out issue that happens when opening an email in Outlook.
Written by McKenzie Vail. Updated over a week ago
Sending out an email notice for an upcoming meeting
If you're new to the communications toolkit, this is a great starting point for setting up an email campaign for your meeting.
Written by Jay Dawkins. Updated over a week ago
How are Text Message costs calculated?
Reducing send costs on SMS campaigns is easier if you know how carriers calculate the number of 'segments' in your message. Here's how:
Written by Jay Dawkins. Updated over a week ago
How to disable or enable specific questions for a text survey (SMS)
Customize the questions that appear in your text survey vs. your web survey
Written by McKenzie Vail. Updated over a week ago
How do I create comments from emails?
Learn how to create comments from emails you receive to your project, and how to assign comments to specific questions.
Written by McKenzie Vail. Updated over a week ago
Opens & clicks vs. Unique Opens & Unique clicks
What's the difference between the two?
Written by McKenzie Vail. Updated over a week ago
Customizing the styling of an embedded signup form with CSS
Example HTML to target when building your custom look and feel in an embedded email signup.
Written by Jay Dawkins. Updated over a week ago
Inbound email parsing: Create comments from emails and assign a workflow status
Capture comments received via email and set the status of inbound emails to manage your teams response and documentation workflows.
Written by Jay Dawkins. Updated over a week ago
Importing resident contacts
Add existing subscriber lists to Public Input's Email & Text toolkit
Written by McKenzie Vail. Updated over a week ago
Using digests to manage your email subscription
How to get one weekly digest of communications about a given topic or project.
Written by Jay Dawkins. Updated over a week ago
How to turn on SMS text messaging for surveys
Learn how to activate the SMS feature on your survey project
Written by McKenzie Vail. Updated over a week ago
Sending email through a custom email domain
How to add your own custom email domain and validate it through DNS record authentication.
Written by Jay Dawkins. Updated over a week ago
How to add a keyword to a Text Survey
This article will show you how to add a keyword that survey respondents text in to access your text survey. (SMS Survey)Written by Warren Foushee. Updated over a week ago
Uploading contacts to a Communications Topic
Find or create a communications topic, then import/upload subscribers
Written by Jay Dawkins. Updated over a week ago
How to create an email template
Using email templates to makes creating new emails quicker and easier for users while providing brand consistency.
Written by Jay Dawkins. Updated over a week ago
How to create a new communications topic (email topic)
Create a new email topic and sub-topics to which users can subscribe
Written by Jay Dawkins. Updated over a week ago
Creating an email with the email editor
Building an email and adding content, survey questions, and templated headers and footers is possible with the drag & drop email editor.
Written by Jay Dawkins. Updated over a week ago
Editing System-Generated Email Content Blocks
Need to modify the header, footer, or question formatting? Here's how to convert any system-generated block into editable content.
Written by Jay Dawkins. Updated over a week ago
Uploading or importing contacts into a list
How to create or import a list of email and SMS subscribers from a CSV or Excel fileWritten by Warren Foushee. Updated over a week ago
How to create an embedded signup form
Creating a custom signup form to embed in a website
Written by McKenzie Vail. Updated over a week ago