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How to exclude bounces from any email sent from
How to exclude bounces from any email sent from

Exclude emails that bounced in future email campaigns

Tricia Thomas avatar
Written by Tricia Thomas
Updated over a week ago

1. First, click Email & Text on the navigation bar, and select New Campaign:

2. Now you’ll want to select your list(s) of recipients. Click the Recipients tab and click + Include. Don’t worry though – we’ll be able to exclude previous bounces from this list in just a minute.

Say you want to send email to a subscriber list you have – select Subscriber List from the selection criteria:

And then select the list from the Select Subscriber List dropdown menu:

3. After selecting a list and clicking the green Continue button, the list is added:

But we know we want to exclude anyone who has bounced an email.

4. Click - Exclude:

Bounces are considered an email activity, so select that option from the selection criteria menu:

Select “Bounce Count” and “Greater Than 0”:

5. After clicking Continue, you will see that any email address that has bounced will be excluded from the email send:

You’re all set! Now you can send your email with confidence!

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