To look for existing communications topics, head to the home page of your admin dashboard. Topics are included below the active projects:

To create a new list, click +Create New Topic

In the Create new topic popup, type a name and department for your new topic and then click Create List.

Now you are ready to add contacts to your list. To do this, first make sure you are on the subscribers tab.

Select Add Subscribers. There are two options: You can create a new contact(s) or upload an existing contacts file.

Uploading a contact list

A dialog will be displayed where you can locate and upload your contacts file. This file may have been created manually on your computer, or exported dynamically from an external application. 

Note: Your contacts must be stored in an .xlsx or .csv file. The application recognizes the following column names: Email, Phone, First Name, Last Name, Name, Address, City, Zip, State. While non-standard column names will be ignored, it is best to remove those columns.

In the below example, you can see there are some columns in this file exported from MailChimp that you won’t want to upload, e.g. MEMBER_RATING. The app will not recognize these fields (see the list above) and it is recommended you remove these columns. Edit and save the updated file.

Ready to upload? After saving your file, select the file you have saved and click Upload List.

The list may take a few minutes to upload - especially for lists with over 500 members. You can see confirmation that the list has been uploaded at the top left of the screen:

To see all contacts immediately, you can now refresh your topic page and view the subscribers tab.

Now you can use this list to contact subscribers and create new campaigns.

Check out our related Email & SMS articles here!

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