System Administration

Jay Dawkins avatar Warren Foushee avatar Brad Johnson avatar +1
110 articles in this collection
Written by Jay Dawkins, Warren Foushee, Brad Johnson and 1 other

How to create a Demographic segment

Create a segment to group project participants based on demographics like age, gender, race, etc.
Warren Foushee avatar
Written by Warren Foushee
Updated this week

What is skip-logic?

How to use skip-logic
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to create a location segment

Create a location segment by uploading a shape using a KML file or creating boundaries for an area on a map (drawing a shape)
Warren Foushee avatar
Written by Warren Foushee
Updated this week

​How to add skip-logic rules to question series surveys

skip-logic for poll series questions
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to create a segment based on Comment tags

Comment tags allow you to tag certain comments in your projects based on keywords that survey participants have included in their comments.
Warren Foushee avatar
Written by Warren Foushee
Updated this week

Creating Google Analytics segments for your PublicInput.com visitors

After setting up your Google Analytics integration, create a segment in Google Analytics to view traffic for a specific project or survey.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Creating a new content category rule

Custom rules can be created to tag articles that contain specific keywords.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Using the media library to store and organize images and videos

The media library is used throughout the application and is a place to access media for emails, surveys, events, and more.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How to update your organization's engagement hub and add a Twitter feed, etc.

With Publicinput, you can view and edit your hub, and customize it to engage customers, and share statistics and a Twitter feed.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Featured vs Listed on the hub

What is the difference between Featured and Listed on the public hub?
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Add Content to a report

How to add additional text to a report
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to create a dynamic report from the Reporting tab

Creating a dynamic report from scratch (blank)
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to add a timeline

Add a timeline to your project, topic page, or sidebar
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Schedule a close date for all questions

Specify a closing date for all questions
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to schedule a close date for a single question

How to set a closing date for a specific question (1)
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to schedule a close date for your project

Set a close date for your project
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Creating a question response segment

Segments provide useful insights into how different groups view your campaign, product or business.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to make steps clickable

Clickable steps allow participants to skip back or ahead on your survey.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Kiosk survey: How to allow for multiple users from one IP address

Why you should use a kiosk to collect participant responses in person
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to add a question to a dynamic report

You can add other questions from related projects to your report, or questions you've deleted.
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Explainer: organizational admins vs project-level admins

What is the difference between organizational and project-level administrators, and how do you add them to your organization?
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Removing comments from dynamic reports

Toggling comments for regular questions, and removing comment questions (since you can't toggle comments off for comment questions)
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

What is a Kiosk?

Kiosks can be used as meeting sign-in portals or mobile survey tools.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to create a Kiosk survey

Creating a kiosk to allow multiple users to take your survey in person on the same device
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to re-open a closed question

Re-opening an individual question that is closed to responses.
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to re-open all closed questions

Quickly re-open all questions to allow responses again
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to un-archive a project & re-open a Survey

How to re-open a closed survey or project.
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How can I create a survey template to create several similar surveys?

What is the best way to create multiple similar surveys?
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to change the name of a step

Changing step names
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to add a background image to a Question Series survey

Add a background image to your poll series
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to authenticate a Facebook account

Easily associate your Facebook account with your PublicInput account
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Using Cross-Tab Builder

Creating insightful cross-tabs to compare data in your surveys and projects
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to create a dynamic report

Using the Results & Data tab to create a dynamic report
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Location Question types

3 ways to collect your participants location information
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Add a map of participants to a report

Add an interactive google map of participants by zipcode, or point on a map.
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Adding an image to a content box & scaling (sizing)

Resize images to create crisper pictures and scale your photographs
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to create an audience segment of meeting participants from the CRM

Use segmentation to group survey participants in different ways, e.g. question and response, location, or meeting or event
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to add documents to a survey

Add a .pdf or document to a survey
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to reply to a comment as an Admin

Replying to a comment as an Admin or organization
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Why would you archive a comment?

How to archive comments so they don't appear in your survey results
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to add Skip-Logic rules for Content + Question Surveys

Creating a skip logic question
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

What's the difference between the tag cloud and the smart cloud?

Tag clouds and smart clouds both use keywords to help you analyze words and phrases in survey participants’ comments.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to send an outbound text

Outbound SMS messaging
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

Enable or Disable Live Results for public-facing surveys

Viewing real-time results can be a major driver of engagement, but in some cases you might prefer to not show those results until later.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Creating a unique URL

How to create a custom shortcode link (URL and email address) for your project or survey
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Open, close, or edit settings for all questions

If you want to update multiple questions, and aren't ready to fully archive/close your project, the "Edit All" dialog is helpful.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How comment moderation works

hide and un-hide comments, and how to add admins for email notifications about comments
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

What's the best way to collect email addresses in a survey?

I want to collect email addresses. Can I do that in a comment field?
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to create a Facebook campaign

Create and submit Facebook ad campaigns from the Social page in the Publicinput toolkit directly to Facebook for review.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Archiving a project

How to close your survey to responses
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to download a Dynamic Report as a PDF file

How do I save a report of my entire survey, including graphs/poll responses?
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Ranking, Percentages, raw numbers for Ranking questions on Dynamic Reports

This article provides definitions about rankings and percentages found on dynamic reports
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Preventing "Ballot Box Stuffing" and "Spoofing" with IP Address Monitoring

Automatically detect and stop attempts to respond multiple times to the same question, and optionally disable this setting.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Using "Last Mile" translation to manually edit Google Translated Surveys and Pages

Manually edit a Google-Translated version of any page or survey, and share access with a translator to modify machine-translated pages.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Creating a new meeting or event

Add an event or meeting to your project to connect offline event and meeting engagement.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Tagging multiple comments with tagging rules

Create comment tags using the search box or by creating comment tagging rules.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Creating a survey in another language (with language-specific link)

Translate any survey using Google translate, with the option to manually translate or modify specific language.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How to make comments private

Here's how you can remove participants comments from public view
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Embedding questions, surveys, and project content into your website

All public-facing content can be embedded in your existing website if your content management system supports iFrame embedding. Here's how.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Creating a custom link/URL to segment participants

Create a custom URL that tracks and automatically segments participants, and optionally points to a translated version of your page.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Adding geotargeting or geofencing to your embedded

Embed surveys with local news partners, and target to specific content and geography.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How to filter or tag comments by common themes/topic words

Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to pull KML data from a map question

Instructions on how to download geographic data for use with ArcGIS or other geospaitial software.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to close a Project

How to end a survey or project to prohibit further responses
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to delete a single participant's responses

Archive an individual's answers (helpful for test participants).
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How do I use meeting mode?

How to use Meeting Projector Mode, launch projector view for in-person engagement and filter in-meeting results
Brad Johnson avatar
Written by Brad Johnson
Updated over a week ago

Collecting participant zip code

If you'd prefer not to use the location question format, a simple zip code collection question format is available.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Upload KML or KMZ layers to a map question

Adding a KML or KMZ layer to your map from tools like ESRI, Google Earth, and ArcGIS. Optionally use these to set the boundary of your map.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How to embed a video (such as Facebook Live) on a project page or kiosk

Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Delete or archive a participant's responses

Removing a single participant's responses from reporting takes two clicks.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Adding custom embeds and code to your project page

PublicInput supports embedded items like iFrames and custom JS and HTML.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Creating a Dynamic Report filtered by an audience segment

This article gives instructions on how to create a dynamic report filtered by an existing audience segment
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to let people take your survey before it goes live

Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to create an embedded signup form

Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to re-use or copy an entire survey

Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Automatically Import Meetings & Events from Google Calendar

Publicly available calendars can be imported to any project or topic automatically using the Google Calendar API.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

Re-using and Copying questions

Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to build a data insight

Creating and sharing cross-tabs and interesting data insights in a dynamic report
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago
FAQs

How do I reset my password?

Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How to let multiple people take a survey from the same device or IP address

This article will provide instructions on how to allow multiple people to take the same survey from the same device or IP address
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How to print a survey

Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Content editing issues: Could it be a browser plugin conflict?

Grammarly and other browser plugins can occasionally cause problems when editing surveys and content.
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How do I change the title of my project?

Changing the name of a project / survey / initiative / topic
Brad Johnson avatar
Written by Brad Johnson
Updated over a week ago

What is my page's web address (URL?)

This article will show you how to locate your survey's address on the internet
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

Why can't I take the engagement activity (survey) more than once?

Brad Johnson avatar
Written by Brad Johnson
Updated over a week ago

What are Image & Design Standards for Graphic Assets?

Helpful standards when creating graphics and content for your projects, surveys, events, and websites.
Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago

How to hide a question

How to hide a question
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to delete a question

delete a question permanently
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to un-hide a question

Unhide a question
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How to archive a question

How to archive a question
Amanda Irvin avatar
Written by Amanda Irvin
Updated over a week ago

How can I remove all project responses and views?

This will show you how to clear / remove responses and views on your project so you can start over fresh!
Warren Foushee avatar
Written by Warren Foushee
Updated over a week ago

How do I add new users to the system?

Jay Dawkins avatar
Written by Jay Dawkins
Updated over a week ago