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Understanding Participant Location Display on the Participants Tab

Jay Dawkins avatar
Written by Jay Dawkins
Updated over 6 months ago

When displaying participants geographically, the system seeks to prioritize its best location for each participant based on:

  1. Source - is this user-provided, or collected via GeoIP?

  2. Quality - an address or user-provided pin is better than a cross street or zip code.

Selecting a location to display on the participants map

Participant location sorting in PublicInput takes a structured approach, prioritizing:

  1. User provided locations, giving preference to manually entered data.

  2. The level of location detail, with preference in this order:

    1. Address

    2. Pinned Lat/Long

    3. Cross Street

    4. Zip Code

Such sorting ensures the most relevant and specific location data is utilized for participant identification.

FAQ's

What location is displayed if a user has a GeoIP location, then provides their address or zip code?

The system will display its best user-provided location on the Participant Map

If a user provides their location, does the system delete previous location records?

The system retains all previously-provided location records. Admins can edit these locations on the user profile, or users can edit or remove locations in their online profile page.

When a user provides their address, will the associated segments be updated automatically?

Segments are not updated automatically when a user provides a location, but can be refreshed by the admin on-demand.

Segments are automatically updated when being applied for sending text message or email campaigns at send time.

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