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What is a Segment?

Segments provide useful insights into how different groups view your campaign, product or business.

Learn how to create segments for participants who respond to your text/SMS survey using specific keywords

Create a location segment by uploading a shape using a KML file or creating boundaries for an area on a map (drawing a shape)

Create a segment to group project participants based on demographics like age, gender, race, etc.

Create a segment based on participants’ email activity

Create a segment of all-time participants, or those who participated within a specific time frame.

Using comment tags to create a user segment

How to create a new draft campaign once you've created a segment

Build a custom URL that tracks and automatically segments participants, and optionally points to a translated version of your page.

Find answers and get help from Intercom Support and Community Experts

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