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Project Metrics

Written by McKenzie

Metrics for the project are shown under the project title. 

Views – numbers of views of the page (not unique) 

Participants – number of individuals who have performed at least one action (comment or response)
You can click the circled "i" below for additional details.

Responses – total number of quantitative question responses - as in selected options on multiple-choice questions, prioritization questions and other non-comment responses. A single participant may provide multiple responses to a single set of questions.

Comments – number of comments across all comment formats in your project. This includes responses on map questions, open-ended responses on text surveys, emails that have been converted to a comment, and transcribed voicemails and in-meeting recorded comments. You can view and respond to individual comments in the Comments tab.

Subscribers – this is the number of people who have opted into a subscriber list by providing their contact information (i.e. email, phone, or physical address). Participants can be added to the project subscriber list using a contact information question, embedded signup form, texting into a project keyword, or being added by an admin through an upload. A person signing up for multiple email or text updates within a project or topic (if applicable) can account for multiple subscribers in the subscriber total.

Social Views – number of views from social media (facebook, instagram, etc.) You must first authenticate & connect your social media account.
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In the example above, the project has zeroes across the board. Once the project is live and you begin to receive responses, your metrics will populate automatically once participants have engaged.
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Check out our article on creating your first project to learn how to get started!
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Related articles:
​What do each of the tabs do?
​What type of engagement activities can I add?
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