Before sharing a report, you may want to remove comments from it. We call it “toggling comments” as the comments are not deleted, they are just temporarily not visible. 

NO-COMMENTS QUESTIONS: The toggle feature is only available for “no-comments” type questions, i.e. questions that are NOT “comments-only” type questions. 

But, there is a workaround for comments-only type questions.

COMMENTS-ONLY QUESTIONS: Comments cannot be removed from “comments-only” type questions because, by definition, comments are the only response a participant can make. In this scenario, you have to delete the entire question. The good news is that the comments for these types of questions are archived and can easily be restored.

To get started, in your project, on the Home page, go to the Results & Data tab.

You can either pull up a previously-created dynamic report or create a new one. (To create a new report, click the green Create New Dynamic Report button.)

Alternatively, select an existing report, e.g. Warren’s Holiday Survey and scroll down to the questions.

Scenario 1

If your report includes “no-comments” questions, comments will not be displayed unless you enabled them. Typical examples are questions requiring a Yes/No answer or matrix-type questions. You may, for instance, have wanted participants to comment on the answer they selected.

Assuming you enabled comments, to view these comments, hover your mouse over an answer on the question's graph. Above the graph you will see a number of options enabled, including (in green) TOGGLE COMMENTS.

Click TOGGLE COMMENTS to hide (or show) the comments for a question.

Scenario 2

If you have a “comment-only" question, e.g. the response only allows for comments from a participant (i.e. a participant could not select an answer like Yes or NO), you can NOT toggle comments as a comment was the only option available to the respondent. Instead, you have to delete the entire question in order to remove it, and its comments, from the report.

To do this, scroll down to the relevant question and click on the Delete icon.

The good news is that if you delete a question, you can easily retrieve it.

To add a question that you have deleted back to your dynamic report, scroll to the top of your report and click Options at the top right of the screen. Select Add to Report.

In the Add New Item popup, click on Question Result

Here you will be able to select a project (1) and add to it the question for which you wish to display results (2).

Tip: Don’t forget to choose a chart type for your report. In this example, where our question required an open-ended answer (i.e. a "comment-only" type question), we will scroll down and select Comments.

All done? Click Add to report and your archived comments will be restored to your dynamic report.

Related articles:
How to remove a question from your report
How to add a question to your report
Add a map of participants to a report
Changing chart types on dynamic reports
Creating a Dynamic Report filtered by an audience segment
Ranking, Percentages, raw numbers for Ranking questions on Dynamic Reports
How to download a dynamic report as a .pdf file

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