Comment Analysis & Moderation

Collect comments by email, text, online, and more!

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15 articles in this collection
Written by Jay Dawkins, Warren Foushee, Amanda Irvin (she/her) and 1 other

How do I keep hidden comments from appearing on a dynamic report?

Make sure comments marked hidden do not appear on a dynamic report

Written by McKenzie Bennett
Updated over a week ago

How can I keep spam emails from being included on a dynamic report?

Exclude extraneous comments created from being seen on a report

Written by McKenzie Bennett
Updated over a week ago

Allow participants to attach images to their comments

Learn what question types allow for image attachments, and where to find images added by participants

Written by Amanda Irvin (she/her)
Updated over a week ago

How to turn a project email into a project comment

Convert an email to a comment that appears on your project's comments tab

Written by Amanda Irvin (she/her)
Updated over a week ago

Why aren't all my comments showing up in my report?

Why some comments may remain private after a survey closes

Written by Amanda Irvin (she/her)
Updated over a week ago

Can I moderate comments?

Written by Jay Dawkins
Updated this week

How comment moderation works

Hide and un-hide comments, and add admins for email notifications about comments

Written by Amanda Irvin (she/her)
Updated over a week ago

How to make comments private on a comment-enabled question

Allow participants to submit comments privately

Written by Amanda Irvin (she/her)
Updated over a week ago

Importing Comment Data and Tags

Written by Jay Dawkins
Updated over a week ago

Comment Admin Options & Actions

How to up vote, highlight, hide, add a tag or change the sentiment of a comment.

Written by Amanda Irvin (she/her)
Updated over a week ago

How to filter or tag comments by common themes/topic words

Written by Warren Foushee
Updated over a week ago

How to reply to a comment as an Admin

Replying to a comment as an Admin or organization

Written by Amanda Irvin (she/her)
Updated over a week ago

How to archive comments so they don't appear in your survey results

Archive or Un-Archive comments

Written by Amanda Irvin (she/her)
Updated over a week ago

Tagging multiple comments with tagging rules

Create comment tags using the search box or by creating comment tagging rules.

Written by Jay Dawkins
Updated over a week ago

What's the difference between the tag cloud and the smart cloud?

Tag clouds and smart clouds both use keywords to help you analyze words and phrases in survey participants’ comments.

Written by Warren Foushee
Updated over a week ago