There may be cases where you have multiple users who are located at the same IP address who are asked to submit survey responses. They may be at a public gathering, or located in the same office space. Although by default we have a setting in place to prevent multiple responses from the same location in order to prevent "ballot box stuffing," we offer several options for these scenarios that allow for all the responses to be received.

  1. Separate devices. If users respond are to respond to a survey on their own separate devices, there are two options.

    1. Anonymous responses: toggle off the option to Require login if duplicate responses received from same IP address on the survey Settings tab. By disabling this setting (which is enabled by default), any number of users can respond to the survey even if they are located in the same IP address. They will not be prompted to sign in with credentials.

    2. Light login required to respond: toggle on the option to Require login if duplicate responses received from same IP address on the survey Settings tab. Note that this toggle is already enabled by default. With this enabled, users from the same IP address will be unable to respond to a survey from the same IP address without first entering login credentials from social media.

  2. Same device. Users can respond from the same device with the use of Kiosk Mode. This allows an admin to set up a physical kiosk for collecting responses or travel to each user collecting their response on the device before traveling to another user.


See also:

How to create a Kiosk

What is participant anonymity?

Why can't I take the engagement activity (survey) more than once?

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