1. First, click Email & Text on the navigation bar, and select New Campaign:

...and create your email:

Creating an email with the email editor

2. Now you’ll want to select the list you want the email to go to. Don’t worry, we’ll be able to exclude previous bounces from this list in just a minute:

Say you want to send email to a subscriber list you have – select Subscriber List from the selection criteria:

And then select the list from the Select Subscriber List dropdown menu:

3. After selecting a list and clicking the green Continue button, the list is added:

But we know we want to exclude anyone who has bounced an email.

4. Click Exclude:

Bounces are considered an email activity, so select that option from the selection criteria menu:

Select “Bounce Count” and “Greater Than 0”:

5. After clicking Continue, you will see that any email address that has bounced will be excluded from the email send:

You’re all set! Now you can send your email with confidence!

Related articles:
Creating an email with the email editor
Creating a segment by email recipients
Communicating with segment participants
How to create a segment

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