1. First, click Email & Text on the navigation bar, and select New Campaign:
...and create your email:
2. Now you’ll want to select the list you want the email to go to. Don’t worry, we’ll be able to exclude previous bounces from this list in just a minute:
Say you want to send email to a subscriber list you have – select Subscriber List from the selection criteria:
And then select the list from the Select Subscriber List dropdown menu:
3. After selecting a list and clicking the green Continue button, the list is added:
But we know we want to exclude anyone who has bounced an email.
4. Click Exclude:
Bounces are considered an email activity, so select that option from the selection criteria menu:
Select “Bounce Count” and “Greater Than 0”:
5. After clicking Continue, you will see that any email address that has bounced will be excluded from the email send:
You’re all set! Now you can send your email with confidence!
Creating an email with the email editor
Creating a segment by email recipients
Communicating with segment participants
How to create a segment