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Customizing project voicemail prompts
Customizing project voicemail prompts
Tyree Dickerson avatar
Written by Tyree Dickerson
Updated over a week ago

If you've enabled voicemail comments on your project, participants will receive a default message when dialing in stating the project's name and how to leave a comment. It is possible to further customize what the default message says upon dial-in. To begin, navigate to the project/survey you want to customize, and select the Phone Tab:

Select the Settings cog found next to the Enable Voicemail Comments toggle:

A prompt will appear with options to edit the public number, set a voicemail comment time limit, and a text field to type the prompt that you would like the automated voice to read verbatim (Example- "Thank you for calling Arlington XYZ project"):


You can only modify the project name to tailor the initial voicemail prompt, but at this time we do not offer custom voice prompt options.

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