As an admin, you can join your meeting line directly from your phone to access additional options. Here's an overview of how to access the admin controls and what's possible once you're there.
Looking up your admin pin
After pressing 9, the system will ask for your admin pin. You can find your pin on the project admin page here:
Meeting Admin Block > Phone Tab > Your pin will be below the the drop-down box:
Accessing the admin menu
Dial the phone line for your project or meeting
If you have a meeting code, input it when prompted to enter your meeting code. If you are using a pin-free line, skip to the next step.
Press *9 (star nine)
Upon entering your pin, you will be added to the public conference as an admin with your line un-muted.
This means participants will be able to hear you, and if your conference bridge is connected and un-muted in your conferencing service (i.e. Webex), the participants on that line will also be able to hear you.
Public phone participants will not be able to speak to you unless un-muted via the online interface.
Admin menu options
Now that you've joined the conference as an admin, pressing * will open the admin menu options:
Press 4 to designate this line as in-person audio. (Designed for hybrid meetings)
Press 5 to connect to the conference service again. (Creates a new bridge line)
Press 6 to mute your line.
Press 7 to un-mute your line.
Press 9 to end meeting and hang up. (**This WILL end the meeting for everyone - admin callers, participants, and phone bridge connections**)
Ending the call from the admin menu
To end the meeting and hang up just press *9 when in the meeting or press 9 when in the menu. Warning! This WILL end the conference line and will hang up all admins currently in conference, participants who have joined, and the conference bridge connection.