To stream a Zoom meeting for a PublicInput-managed teleconference, the Zoom account being used must be a paid account: Pro, Business, Education or Enterprise. A free Zoom account will not work. This article from Zoom offers more detail on this.
Zoom Webinar is supported, with a few extra steps. |
PublicInput's phone line calls in to your webinar as an attendee, not as a host or panelist. Zoom does not let webinar attendees speak by default, so once the phone line has joined:
In Zoom, open Participants and go to the Attendees list. Find the PublicInput phone number for your meeting.
Click the ... (More) menu next to that phone number and select Allow to Talk.
In PublicInput's meeting connection wizard, on the Test Meeting Audio step, click Unmute Phone Line. Webinar attendees join muted, so the phone line stays silent until you do this.
Allow to Talk gives the phone line permission to speak, and Unmute Phone Line turns its microphone on. You need both. If either is skipped, the webinar will not hear the audio test or any PublicInput caller. If the phone line drops and reconnects during the meeting, Zoom treats it as a new attendee, so repeat both steps. After the wizard is finished, the Phone line audio: Mute/Unmute button on the phone line bar does the same thing as Unmute Phone Line.
How to tell if you are running Zoom Webinar
There are 2 things to check:
Are Panelists are mentioned anywhere in the Zoom settings?
Are 2 links listed in the Zoom meeting's Event Information - one for panelists and one for attendees?
Both of the above are exclusive to Zoom Webinar. If either is true, follow the steps above before your meeting starts taking public comment.
See also: