The following guide covers steps to setup your custom domain with "domain masking", where visitors to your page see your custom domain in their URL bar throughout their usage of the site. It is a more involved process than a "redirect", which simply re-routes traffic to your site.

***Please note custom domains may take up to three business days to process and setup due to registrar behavior and DNS caching.***

1. Create a support request detailing the custom domain and destination you would like to setup.

Provide the custom domain name and the project page, topic, or engagement hub you would like to point the URL to within

2. Log in to your domain registrar account (i.e. GoDaddy, Google Domains, or other) and remove the existing nameservers for your custom domain.

Here's a quick example of what you might have for current name servers.

3. Replace with the following nameservers:

Nameserver 1

Nameserver 2

Not sure how to do this? Here are links to articles covering how to change your domain nameservers in GoDaddy, Network Solutions, Google Domains, NameCheap, Bluehost, and Hostgator.

3. Save your changes.

4. Notify support you have made these changes.

We'll look for your domain routing to begin pointing to our DNS endpoint, and setup custom routing for your site. As noted above, some registrars may take 24-48 hours to update, and we have to verify domain ownership with our cloud infrastructure provider after that happens, so please plan for 2-3 business days for these changes.


Set up a custom domain for sending emails

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