Archiving a comment essentially moves it to the trash. You may want to archive a comment if it is spam, or if you or another admin in your organization has submitted test comments.
⭐️Tip: You can also delete all test data by clearing all responses, or archiving an individual's participant data. For instance, you can archive a specific admin's (or your own) test comments so they are not included in your results, preserving participant data that has already been collected.
Under the comments tab, there are several different action icons to the right of each comment. This is where admins can moderate comments.
To view all comments, select All Comments for [Your Project] below the questions in the column to the left of the comments.
Archive Comment removes the comment from the system, but securely stores it in case you need to recover it. (You will need to contact [email protected] to have archived comments restored/recovered.)
To archive a comment, click the red file box icon.
Click the red Archive button in the pop up window, and... Voilà! ✨
Your comment will be archived, and it will not be included in your survey results.
Note: This will not prevent this participant from submitting future responses - to do that, it's best to wait until reporting time or survey closure to archive responses.
Need to delete or archive all of a participant's responses?
Would you like to learn more about comment moderation?
Check out our article on comment actions if you'd like to learn how to up vote, highlight, tag, and hide a comment, or edit the sentiment.
You can also see how to reply to a comment as an Admin.